We will be closing at 1PM on Christmas Eve. We will be closed on Christmas Day.
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7104 Minstrel Way Columbia, MD 21045
(410) 720-5305
M-F: 7:30am-5:30pm

1358 Dorsey Rd Hanover, MD 21076
(410) 859-1644
M-F: 7:30am-5:30pm Sat: 7:30am-1:00pm
new hours

Reviews

At Ken's Service Center, we take pride in offering the best customer experience to Hanover, MD, Columbia, MD and Ft Meade, MD. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

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Showing 6-10 of 27 reviews
 First « 1 2 3 4 5 » Last
Ken's Service Center
  5/5
Walter went above on customer service, stopping what he was doing on a busy day yo help this harried mom double checking tire pressures when our warning light remained on so he could make us feel safe to be on the road! Thanks again so much for your stellar employees who are like family to us!

Business reply to this review:

Thank you Angela for the great compliment. It's just part of what we do on a daily basis. We greatly appreciate all of our customers and you are part of our Ken's Service Center Family.
Ken's Service Center
  5/5
Thank you for your excellent service over the last 25 years. My special thanks to Walter who has always showed such kindness and patience to our family and others.

Business reply to this review:

Susan - Thank you for your continued business. We appreciate the kind words. Everyone here at Ken's also appreciates Walter and his service for 20 years now. Again Thank you Bart - Ken's Service Center
Ken's Service Center
  5/5
I’m so thankful to have a place to take my car where I am confident of getting only what I need & at a good price. Walter has unmatched customer service skills.

Business reply to this review:

Thank you Kathleen for your confidence in us and your sincere compliment.
Ken's Service Center
  5/5
I’ve been a customer of Ken’s for years. Have always been impressed with their work and even more with their service. They’ve always been honest and have told me (if some financial issues are present) what needs attention and what can wait

Business reply to this review:

Thank you Linnea for your honest review, as always we are here to help and advise you on your service needs and the best direction to keep you safe and sound!
Ken's Service Center
  5/5
It was not a coincidence that Ken's Service Ctr was there for me, it was a God wink! I was so distraught after having driven over a curb and completely pulling the tire from its rim. Imagine a busy New Year's holiday weekend, having no appointment, far from home, and an elderly parent home alone. My service experience " C'est Magnifique!!" Walter, understanding my plight, managed to not only calm me down but he quickly got me back on the road. That's Excellent Customer Service.
Showing 6-10 of 27 reviews
 First « 1 2 3 4 5 » Last

Average Rating 5.0

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Graph of reviews for all locations