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7104 Minstrel Way Columbia, MD 21045
(410) 720-5305
M-F: 7:30am-5:30pm

1358 Dorsey Rd Hanover, MD 21076
(410) 859-1644
M-F: 7:30am-5:30pm Sat: 7:30am-1:00pm
new hours

Reviews

At Ken's Service Center, we take pride in offering the best customer experience to Hanover, MD, Columbia, MD and Ft Meade, MD. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

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Showing 1-5 of 24 reviews
 First 1 2 3 4 5 » Last
Ken's Service Center
  5/5
I discovered Ken’s while shopping for new tires two months ago. Walter’s excellent customer service skills and knowledge impressed me from my first visit, I ended up purchasing the tires from them. Great price and excellent service. This is my third visit and to the service center. I have the pleasure of having Rob as my service advisor and his expertise is among the best I’ve seen in the market. These guys and the service staff are above everything the I have seen/ experienced. I will be their customer for as long as I drive and will recommend them to all my friends.

Business reply to this review:

Thank you Ricardo for the stellar review of our management and service team at our Columbia location. We pride ourselves on the service we provide and the loyal following we have established over the years at both locations. Thank you again from all of us at Ken's.
Ken's Service Center
  5/5
From the minute I walked in I knew I was in the right hands. I am only here for a car inspection, but I WILL be returning in the future. The gentlemen here are very helpful, friendly and TRUE gentlemen. They answered all of my questions and the overall atmosphere is very warm and inviting for those of us that choose to wait here. I witnessed numerous telephone calls by different team members and they ALL maintained professionalism and friendliness.

Business reply to this review:

Thank you Leslie for the sincere and greatly appreciated review. It is a team effort from start to finish that keeps our customer coming back time and time again. Thank you again for your business and we look forward to seeing you on your next visit.
Ken's Service Center
  5/5
Walter went above on customer service, stopping what he was doing on a busy day yo help this harried mom double checking tire pressures when our warning light remained on so he could make us feel safe to be on the road! Thanks again so much for your stellar employees who are like family to us!

Business reply to this review:

Thank you Angela for the great compliment. It's just part of what we do on a daily basis. We greatly appreciate all of our customers and you are part of our Ken's Service Center Family.
Ken's Service Center
  5/5
Thank you for your excellent service over the last 25 years. My special thanks to Walter who has always showed such kindness and patience to our family and others.

Business reply to this review:

Susan - Thank you for your continued business. We appreciate the kind words. Everyone here at Ken's also appreciates Walter and his service for 20 years now. Again Thank you Bart - Ken's Service Center
Ken's Service Center
  5/5
I’m so thankful to have a place to take my car where I am confident of getting only what I need & at a good price. Walter has unmatched customer service skills.

Business reply to this review:

Thank you Kathleen for your confidence in us and your sincere compliment.
Showing 1-5 of 24 reviews
 First 1 2 3 4 5 » Last

Average Rating 5.0

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Graph of reviews for all locations