We will be closed on Thanksgiving Day, but reopen on Friday. Give Thanks! Thank you to our customers!
View my
quote cart

7104 Minstrel Way Columbia, MD 21045
(410) 720-5305
M-F: 7:30am-5:30pm

1358 Dorsey Rd Hanover, MD 21076
(410) 859-1644
M-F: 7:30am-5:30pm Sat: 7:30am-1:00pm
new hours

Reviews

At Ken's Service Center, we take pride in offering the best customer experience to Hanover, MD, Columbia, MD and Ft Meade, MD. We strive to provide our customers with the best experience possible each visit.

Don’t forget to rate your service and tell us how we did. By sharing your thoughts, you will help us grow.

Reviews By Location

Please also visit us on:

Showing 1-5 of 27 reviews
 First 1 2 3 4 5 » Last
Ken's Service Center
  5/5
This pass summer we brought in 4 vehicle for new tires. I must say Ken's Goodyear has the best customer's service out there! They have the most friendly employees ever. No profanity!!!! The shop is super clean with music playing which makes the wait time very relaxing. Bathrooms are super clean. They took the vehicle in all 4 times in timely matter and service was completed with in an 1 1/2 hrs.
Ken's Service Center
  5/5
"Like a well oiled machine" from the first phone call, to the appointment, that was on time, to the service. Great team work, very experienced & professional. I highly recommend this business for any automotive service. Thanks Kenny & Kelly 100%
Ken's Service Center
  5/5
My family has been coming to Ken’s for years for all of our car servicing. Very helpful, nice staff, and quick service! Highly recommend!
Ken's Service Center
  5/5
I discovered Ken’s while shopping for new tires two months ago. Walter’s excellent customer service skills and knowledge impressed me from my first visit, I ended up purchasing the tires from them. Great price and excellent service. This is my third visit and to the service center. I have the pleasure of having Rob as my service advisor and his expertise is among the best I’ve seen in the market. These guys and the service staff are above everything the I have seen/ experienced. I will be their customer for as long as I drive and will recommend them to all my friends.

Business reply to this review:

Thank you Ricardo for the stellar review of our management and service team at our Columbia location. We pride ourselves on the service we provide and the loyal following we have established over the years at both locations. Thank you again from all of us at Ken's.
Ken's Service Center
  5/5
From the minute I walked in I knew I was in the right hands. I am only here for a car inspection, but I WILL be returning in the future. The gentlemen here are very helpful, friendly and TRUE gentlemen. They answered all of my questions and the overall atmosphere is very warm and inviting for those of us that choose to wait here. I witnessed numerous telephone calls by different team members and they ALL maintained professionalism and friendliness.

Business reply to this review:

Thank you Leslie for the sincere and greatly appreciated review. It is a team effort from start to finish that keeps our customer coming back time and time again. Thank you again for your business and we look forward to seeing you on your next visit.
Showing 1-5 of 27 reviews
 First 1 2 3 4 5 » Last

Average Rating 5.0

5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Graph of reviews for all locations